Do you take Surveys?
Will you take on a small project?
Do you do outbound calling on commission, appointments scheduled, leads generated or the like?
Can you access my database and automatically update it?
Do you create the script?
How quickly can you start?
How much time will my project take?
Can you provide detailed reporting on my outbound campaign?
How frequently can I get my call data?
Can you set appointments for me?
When will you make my outgoing telemarketing calls?
Do you offer local and Toll Free numbers?
Do you take Surveys?
Yes, we conduct surveys.
Will you take on a small project?
Our telemarketing services are based on agent time and we can work with projects as small as 200 hours in size.
Do you do outbound calling on commission, appointments scheduled, leads generated or the like?
No, we bill according to the number of hours worked on a particular project.
Can you access my database and automatically update it?
Yes, if your database is made available through your web site. Our call centers are completely web-enabled providing the capability to access and update data, forms and other web content.
Do you create the script?
We prefer for our customers to provide the script. We can offer suggestions and assist in script revision, or refer you to professional script writers.
How quickly can you start?
We prefer to have at least ten (10) business days to properly develop, script, program, train staff and activate your account.
How much time will my project take?
This depends upon several factors such as the average duration of the calls, instructions for busy signals and voice-recording, the number of passes through the database, and the quality of the database. Call us today and speak with one of our marketing professionals. We are happy to discuss your particular needs with you and efficiently assess your project scope, size and direction with no obligation.
Can you provide detailed reporting on my outbound campaign?
Yes. We will provide with either the raw data collected by our agents or we can process that data into a custom report that meets your specifications. We will deliver your reports to you on a schedule of your choosing.
How frequently can I get my call data?
As frequently as you need to receive it. We will collect data real time and deliver that to you via fax, e-mail, or whatever works best for you.
Can you set appointments for me?
Yes. We can set appointments for you and log them using our web-enabled scheduling platform. You’ll receive an update immediately every time we schedule an appointment for you. You can also access your password-protected web calendar online and view your appointments there.
When will you make my outgoing telemarketing calls?
We are a 24x7 outbound center and can make calls for you at any time of day, 7 days a week in any time zone.
- Listen to VoiceMail messages on the web
- Allow your customers to call and leave you a message anytime via a local or 800 number
- Retrieve messages via a Personal Identification Number (PIN) using a touch-tone phone or via the web, 24/7/365
- Click to listen to your most important message first, not necessarily in the order in which they were received
- Save VoiceMail messages permanently to your computer or store them on the system for up to 2 months
- E-mail messages as attachment to others
- Receive automatic message notification to your cell phone, pager or e-mail address
- Record an outbound greeting up to 3 minutes in length
- Leverage a 90-minute total message storage capacity
- Benefit from free, personalized customer service for life
